Digital Equity: “Wait… What’s That?”

When the pandemic erupted, our society experienced a profound disconnection and technology was used to bridge this “social distance.” Organizations passed out electronic devices, governments funded low-cost internet access and we learned how to Zoom and to “visit” our doctor using Telehealth.

Despite everyone’s efforts, the pandemic only heightened awareness that great inequalities and inequities exist that prevent people from accessing essential services through technology. Equality results when everyone receives the same resources-like — like providing free high-speed internet access to all seniors. This is not necessarily equitable, however. Equity focuses on justice and fairness to ensure that everyone, especially underrepresented groups, are equipped with the specific tools they need to achieve their goals. Without appropriate devices, training and ongoing support, free internet may provide no advantage.

The Senior Center’s Digital Equity program is set up to address these inequities. If you’ve never used a computer, tablet or smart phone before, our staff and volunteers can help. If you need to upgrade your device, we can offer insight into the options. If you need better internet connections, we can point you to inexpensive choices. If you need tech support or training, we’ll sit beside you with your device and guide you to your technological destination. Our goal is to make sure all seniors in the community have the access and skills to use technology to get the services they need and stay connected to the people they love.

Best,

Senior Center of West Seattle